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      Responding to COVID-19: Community Volunteerism and Coproduction in China

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          Highlights

          • Governments and communities can respond to COVID-19 and other crises by working closely with citizen volunteers to coproduce services at a local level.

          • Long-term collaboration between community groups and regional governments as well as the use of digital platforms supports citizen engagement in crisis volunteering.

          • At the height of the pandemic, local volunteers made a swift transition to COVID-19 services, crowding out other causes, supported and accelerated by mobile technology.

          • Previous community and emergency management experience is a key driver for COVID-19 volunteers to provide specific types of public services.

          Abstract

          The COVID-19 pandemic created a critical need for citizen volunteers working with government to protect public health and to augment overwhelmed public services. Our research examines the crucial role of community volunteers and their effective deployment during a crisis. We analyze individual and collaborative service activities based on usage data from 85,699 COVID-19 volunteers gathered through China’s leading digital volunteering platform, as well as a survey conducted among a sample of 2,270 of these COVID-19 volunteers using the platform and interviews with 14 civil society leaders in charge of coordinating service activities. Several results emerge: the value of collaboration among local citizens, civil society including community-based groups, and regional government to fill gaps in public services; the key role of experienced local volunteers, who rapidly shifted to COVID-19 from other causes as the pandemic peaked; and an example of state-led coproduction based on long-term relationships. Our analysis provides insight into the role of volunteerism and coproduction in China's response to the pandemic, laying groundwork for future research. The findings can help support the response to COVID-19 and future crises by more effectively leveraging human capital and technology in community service delivery.

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          Most cited references29

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          First-wave COVID-19 transmissibility and severity in China outside Hubei after control measures, and second-wave scenario planning: a modelling impact assessment

          Summary Background As of March 18, 2020, 13 415 confirmed cases and 120 deaths related to coronavirus disease 2019 (COVID-19) in mainland China, outside Hubei province—the epicentre of the outbreak—had been reported. Since late January, massive public health interventions have been implemented nationwide to contain the outbreak. We provide an impact assessment of the transmissibility and severity of COVID-19 during the first wave in mainland Chinese locations outside Hubei. Methods We estimated the instantaneous reproduction number (R t) of COVID-19 in Beijing, Shanghai, Shenzhen, Wenzhou, and the ten Chinese provinces that had the highest number of confirmed COVID-19 cases; and the confirmed case-fatality risk (cCFR) in Beijing, Shanghai, Shenzhen, and Wenzhou, and all 31 Chinese provinces. We used a susceptible–infectious–recovered model to show the potential effects of relaxing containment measures after the first wave of infection, in anticipation of a possible second wave. Findings In all selected cities and provinces, the R t decreased substantially since Jan 23, when control measures were implemented, and have since remained below 1. The cCFR outside Hubei was 0·98% (95% CI 0·82–1·16), which was almost five times lower than that in Hubei (5·91%, 5·73–6·09). Relaxing the interventions (resulting in R t >1) when the epidemic size was still small would increase the cumulative case count exponentially as a function of relaxation duration, even if aggressive interventions could subsequently push disease prevalence back to the baseline level. Interpretation The first wave of COVID-19 outside of Hubei has abated because of aggressive non-pharmaceutical interventions. However, given the substantial risk of viral reintroduction, particularly from overseas importation, close monitoring of R t and cCFR is needed to inform strategies against a potential second wave to achieve an optimal balance between health and economic protection. Funding Health and Medical Research Fund, Hong Kong, China.
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            COVID-19 control in China during mass population movements at New Year

            The outbreak of novel coronavirus disease 2019 (COVID-19) continues to spread rapidly in China. 1 The Chinese Lunar New Year holiday, the start of which coincided with the emergence of COVID-19, is the most celebratory time of the year in China, during which a massive human migration takes place as individuals travel back to their hometowns. People in China are estimated to make close to 3 billion trips over the 40-day travel period, or Chunyun, of the Lunar New Year holiday. 2 About 5 million people left Wuhan, 3 the capital city of Hubei province and epicentre of the COVID-19 epidemic, before the start of the travel ban on Jan 23, 2020. About a third of those individuals travelled to locations outside of Hubei province. 4 Limiting the social contacts of these individuals was crucial for COVID-19 control, because patients with no or mild symptoms can spread the virus. 5 Government policies enacted during the Chinese Lunar New Year holiday are likely to have helped reduce the spread of the virus by decreasing contact and increasing physical distance between those who have COVID-19 and those who do not. As part of these social distancing policies, the Chinese Government encouraged people to stay at home; discouraged mass gatherings; cancelled or postponed large public events; and closed schools, universities, government offices, libraries, museums, and factories.6, 7, 8, 9, 10 Only limited segments of urban public transport systems remained operational and all cross-province bus routes were taken out of service. As a result of these policies and public information and education campaigns, Chinese citizens started to take measures to protect themselves against COVID-19, such as staying at home as far as possible, limiting social contacts, and wearing protective masks when they needed to move in public. Social distancing has been effective in past disease epidemics, curbing human-to-human transmission and reducing morbidity and mortality.11, 12, 13, 14, 15, 16, 17 A single social distancing policy can cut epidemic spread, but usually multiple such policies—including more restrictive measures such as isolation and quarantine—are implemented in combination to boost effectiveness. For example, during the 1918–19 influenza pandemic, the New York City Department of Health enforced several social distancing policies at the same time, including staggered business hours, compulsory isolation, and quarantine, which likely led to New York City suffering the lowest death rate from influenza on the eastern seaboard of the USA. 17 During the current outbreak of COVID-19, government officials and researchers were concerned that the mass movement of people at the end of the Lunar New Year holiday on Jan 31, 2020, would exacerbate the spread of COVID-19 across China. Moreover, individuals typically return from their Lunar New Year holiday after only 1 week, which is shorter than the longest suspected incubation period of the disease. 18 Many of the 5 million people who left Wuhan before the travel ban was put into place 3 could still have been latently infected when their holiday ended. This situation, together with the resumed travel activities, would make it difficult to contain the outbreak. Facing these concerns, the Chinese Government extended the Lunar New Year holiday. The holiday end date was changed to March 10 for Hubei province 19 and Feb 9 for many other provinces, so that the duration of the holiday would be sufficiently long to fully cover the suspected incubation period of COVID-19.20, 21, 22 In addition, people diagnosed with COVID-19 were isolated in hospitals. In Wuhan, where the largest number of infected people live, those with mild and asymptomatic infection were also quarantined in so-called shelter or “Fang Cang” hospitals, which are public spaces such as stadiums and conference centres that have been repurposed for medical care. Finally, the Chinese Government encouraged and supported grassroots activities for routine screening, contact tracing, and early detection and medical care of COVID-19 patients, and it promoted hand washing, surface disinfection, and the use of protective masks through social marketing and media. As a result of the extended holiday and the additional measures, many people with asymptomatic infection from Hubei province who had travelled to other provinces remained in their homes until they developed symptoms, at which point they received treatment. It is this home-based quarantine of people who had been to the epicentre of the epidemic and travelled to other locations in China that is likely to have been especially helpful in curbing the spread of the virus to the wider community. © 2020 Kevin Frayer/Stringer/Getty Images 2020 Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active. There are several lessons that can be drawn from China's extension of the Lunar New Year holiday. First, countries facing potential spread of COVID-19, or a similar outbreak in the future, should consider outbreak-control “holidays” or closure periods—ie, periods of recommended or mandatory closure of non-essential workplaces and public institutions—as a first-line social distancing measure to slow the rate of transmission. Second, governments should tailor the design of such outbreak-control closure periods to the specific epidemic characteristics of the novel disease, such as the incubation period and transmission routes. Third, a central goal of an outbreak-control closure period is to prevent people with asymptomatic infections from spreading the disease. As such, governments should use the closure period for information and education campaigns, community screening, active contact tracing, and isolation and quarantine to maximise impact. Such a combination approach is also supported by studies of responses to previous outbreaks, which showed that reductions in the cumulative attack rate were more pronounced when social distancing policies were combined with other epidemic control measures to block transmission. 23 As for COVID-19 in China, this combination of an outbreak-control closure period for social distancing and a range of accompanying epidemic control measures seems to have prevented new infections, especially in provinces other than Hubei, where new infections have been declining for more than 2 weeks. 1 As fearsome and consequential as the COVID-19 outbreak has been, China's vigorous, multifaceted response is likely to have prevented a far worse situation. Future empirical research will establish the full impact of the social distancing and epidemic control policies during the extended Chinese Lunar New Year holiday. As travel and work slowly resume in China, the country should consider at least partial continuation of these policies to ensure that the COVID-19 outbreak is sustainably controlled.
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              COVID-19 and the policy sciences: initial reactions and perspectives

              The world is in the grip of a crisis that stands unprecedented in living memory. The COVID-19 pandemic is urgent, global in scale, and massive in impacts. Following Harold D. Lasswell’s goal for the policy sciences to offer insights into unfolding phenomena, this commentary draws on the lessons of the policy sciences literature to understand the dynamics related to COVID-19. We explore the ways in which scientific and technical expertise, emotions, and narratives influence policy decisions and shape relationships among citizens, organizations, and governments. We discuss varied processes of adaptation and change, including learning, surges in policy responses, alterations in networks (locally and globally), implementing policies across transboundary issues, and assessing policy success and failure. We conclude by identifying understudied aspects of the policy sciences that deserve attention in the pandemic’s aftermath.
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                Author and article information

                Contributors
                Journal
                World Dev
                World Dev
                World Development
                Published by Elsevier Ltd.
                0305-750X
                0305-750X
                7 August 2020
                7 August 2020
                : 105128
                Affiliations
                [a ]Zhejiang University, Mengminwei 255, Hangzhou, 310027, China
                [b ]King’s College London, Bush House, 30 Aldwych, London, WC2B 4BG, United Kingdom
                [c ]Queen Mary, University of London, Mile End Road, London, E1 4NS, United Kingdom
                Author notes
                [* ]Corresponding author. gary.schwarz@ 123456qmul.ac.uk
                Article
                S0305-750X(20)30255-2 105128
                10.1016/j.worlddev.2020.105128
                7413054
                32834397
                f6465d04-f5f0-43b5-a248-70f0e89a6389
                © 2020 Published by Elsevier Ltd.

                Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.

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                Categories
                Article

                Economic development
                covid-19,coproduction,community development,volunteering,asia,china
                Economic development
                covid-19, coproduction, community development, volunteering, asia, china

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