Title:
The Service Industries Journal
Abbreviated Title:
The Service Industries Journal
Publisher:
Informa UK Limited
ISSN
(Print):
0264-2069
ISSN
(Electronic):
1743-9507
Publication date Created:
November
2012
Publication date
(Print):
November
2012
Volume: 32
Issue: 15
Pages: 2489-2505
Article
DOI: 10.1080/02642069.2012.677834
SO-VID: 76a6620c-91f4-4689-ac2b-03f0b3090f8f
Copyright © ©
2012