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      The impact of intelligent customer service agents’ initial response on consumers’ continuous interaction intention

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      Journal of Retailing and Consumer Services
      Elsevier BV

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            Trust and TAM in Online Shopping: An Integrated Model

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              A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition.

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                Author and article information

                Journal
                Journal of Retailing and Consumer Services
                Journal of Retailing and Consumer Services
                Elsevier BV
                09696989
                January 2024
                January 2024
                : 76
                : 103585
                Article
                10.1016/j.jretconser.2023.103585
                74e457a9-3f2a-4e8a-a8d4-8b8dd2ad7b76
                © 2024

                https://www.elsevier.com/tdm/userlicense/1.0/

                https://doi.org/10.15223/policy-017

                https://doi.org/10.15223/policy-037

                https://doi.org/10.15223/policy-012

                https://doi.org/10.15223/policy-029

                https://doi.org/10.15223/policy-004

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