Chatting about ChatGPT: how may AI and GPT impact academia and libraries?

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Abstract

Purpose

This paper aims to provide an overview of key definitions related to ChatGPT, a public tool developed by OpenAI, and its underlying technology, Generative Pretrained Transformer (GPT).

Design/methodology/approach

This paper includes an interview with ChatGPT on its potential impact on academia and libraries. The interview discusses the benefits of ChatGPT such as improving search and discovery, reference and information services; cataloging and metadata generation; and content creation, as well as the ethical considerations that need to be taken into account, such as privacy and bias.

Findings

ChatGPT has considerable power to advance academia and librarianship in both anxiety-provoking and exciting new ways. However, it is important to consider how to use this technology responsibly and ethically, and to uncover how we, as professionals, can work alongside this technology to improve our work, rather than to abuse it or allow it to abuse us in the race to create new scholarly knowledge and educate future professionals.

Originality/value

This paper discusses the history and technology of GPT, including its generative pretrained transformer model, its ability to perform a wide range of language-based tasks and how ChatGPT uses this technology to function as a sophisticated chatbot.

Related collections

Most cited references 19

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A Survey on Transfer Learning

Sinno Jialin Pan, Shi Qiang Yang (2010)

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BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding

Jacob Devlin, Ming-Wei Chang, Kenton Lee … (2018)

We introduce a new language representation model called BERT, which stands for Bidirectional Encoder Representations from Transformers. Unlike recent language representation models, BERT is designed to pre-train deep bidirectional representations from unlabeled text by jointly conditioning on both left and right context in all layers. As a result, the pre-trained BERT model can be fine-tuned with just one additional output layer to create state-of-the-art models for a wide range of tasks, such as question answering and language inference, without substantial task-specific architecture modifications. BERT is conceptually simple and empirically powerful. It obtains new state-of-the-art results on eleven natural language processing tasks, including pushing the GLUE score to 80.5% (7.7% point absolute improvement), MultiNLI accuracy to 86.7% (4.6% absolute improvement), SQuAD v1.1 question answering Test F1 to 93.2 (1.5 point absolute improvement) and SQuAD v2.0 Test F1 to 83.1 (5.1 point absolute improvement).