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      Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context

      Author(s): , , , ,
      Publication date Created:
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      Journal: Journal of Retailing and Consumer Services
      Publisher: Elsevier BV

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          Organizational Information Requirements, Media Richness and Structural Design

          Richard Daft, Robert H. Lengel (1986)
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            Setting the future of digital and social media marketing research: Perspectives and research propositions

            Yogesh Dwivedi, Elvira Ismagilova, D. Laurie Hughes … (2020)
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              Is Augmented Reality Technology an Effective Tool for E-commerce? An Interactivity and Vividness Perspective

              Shu-Chuan Chu, Mark Yi-Cheon Yim, Paul Sauer (2017)
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                Author and article information

                Contributors
                Kumar Rohit: (View ORCID Profile)
                Amit Shankar: (View ORCID Profile)
                Gagan Katiyar: (View ORCID Profile)
                Ankit Mehrotra: (View ORCID Profile)
                Ebtesam Abdullah Alzeiby: (View ORCID Profile)
                Journal
                Title: Journal of Retailing and Consumer Services
                Abbreviated Title: Journal of Retailing and Consumer Services
                Publisher: Elsevier BV
                ISSN (Print): 09696989
                Publication date Created: May 2024
                Publication date (Print): May 2024
                Volume: 78
                Page: 103728
                Article
                DOI: 10.1016/j.jretconser.2024.103728
                SO-VID: fb37e73c-2f0d-4bc8-b424-51260f552441
                Copyright © © 2024
                License:

                https://www.elsevier.com/tdm/userlicense/1.0/

                https://doi.org/10.15223/policy-017

                https://doi.org/10.15223/policy-037

                https://doi.org/10.15223/policy-012

                https://doi.org/10.15223/policy-029

                https://doi.org/10.15223/policy-004

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