The Augmented Service Offering for Perceived and Actual Service Quality

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Journal

Title: Journal of the Academy of Marketing Science

Abbreviated Title: Journal of the Academy of Marketing Science

Publisher: SAGE Publications

ISSN (Print): 0092-0703

Publication date Created: September 01 1994

Publication date (Print): September 01 1994

Volume: 22

Issue: 4

Pages: 352-363

Article

DOI: 10.1177/0092070394224004

SO-VID: fae8f61f-820b-4968-91f0-7a5166bed269

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