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      Evaluation of the Persian Version of Maslach Burnout Inventory-Human Services Survey among Iranian Nurses: Validity and Reliability

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          Abstract

          Background:

          Nursing is a critical job in the health care system. However, nurses suffering from poor job conditions suffer from job dissatisfaction, eventually causing burnout. This is a very important concern for the health care system because the turnover of nurses leads to a waste of money and time of this system. Therefore, nurse managers need to find a way to measure and reduce the burnout. The Maslach Burnout Inventory-Human Services Survey (MBI-HSS) is a famous inventory to measure the job burnout in human services. This study aimed to measure the validity and reliability of the Persian version of MBI-HSS.

          Materials and Methods:

          This study was conducted in two hospitals of Fasa University of Medical Sciences, Fars Province, Iran, in July 2017. Nurses participated with their own discretion in this study and filled the MBI-HSS themselves. The questionnaire consisted of 22 items comprising three dimensions. Exploratory factor analysis and Cronbach’s alpha were performed in this study using Stata software, version 12.

          Results:

          Overall, 200 nurses were included in this study, with a mean age of 29.48 ± 6 years. The result of the exploratory factor analysis showed that the weight of each item in its own dimension was greater than 0.4 or another dimension. Also, the Cronbach’s alpha for 3 dimensions was greater than 0.7.

          Conclusions:

          Our study showed that the Persian version of MBI-HSS has sufficient validity and reliability, similar to that of the original version, for the measurement of burnout in Persian speakers of human services workers.

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          Most cited references22

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          Staff Burn-Out

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            Nurses' widespread job dissatisfaction, burnout, and frustration with health benefits signal problems for patient care.

            Job dissatisfaction among nurses contributes to costly labor disputes, turnover, and risk to patients. Examining survey data from 95,499 nurses, we found much higher job dissatisfaction and burnout among nurses who were directly caring for patients in hospitals and nursing homes than among nurses working in other jobs or settings, such as the pharmaceutical industry. Strikingly, nurses are particularly dissatisfied with their health benefits, which highlights the need for a benefits review to make nurses' benefits more comparable to those of other white-collar employees. Patient satisfaction levels are lower in hospitals with more nurses who are dissatisfied or burned out-a finding that signals problems with quality of care. Improving nurses' working conditions may improve both nurses' and patients' satisfaction as well as the quality of care.
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              on the clinical validity of the maslach burnout inventory and the burnout measure.

              Abstract Current knowledge about burnout suffers from a healthy worker bias since only working - and thus relatively healthy - employees have been investigated. The main objective of this study is to examine - for the first time among employees who sought psychological treatment - the validity of the two most widely used burnout instruments; the Maslach Burnout Inventory (MBI) and the Burnout Measure (BM). Two groups were distinguished: a "burned out" group (n = 71) that suffers from work-related neurasthenia (according to ICD-10 criteria), and a "non-burned out" group (n = 68). Results show that: (1) the validity of the three-factor structure of the MBI and the BM is confirmed; (2) burnout can partly be differentiated from other mental syndromes (e.g., anxiety and depression); and (3) two MBI-scales (Emotional Exhaustion and Depersonalization) and one BM-scale (Exhaustion) are able to discriminate between burned out and non-burned out employees. The practical implications of these results are discussed.
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                Author and article information

                Journal
                Galen Med J
                Galen Med J
                Galen Medical Journal
                Galen Medical Journal
                GMJ
                Galen Medical Journal
                Salvia Medical Sciences Ltd
                2588-2767
                2322-2379
                2018
                20 October 2018
                : 7
                : e995
                Affiliations
                1Student Research Committee of Shiraz University of Medical Sciences, Shiraz, Iran
                2Health Human Resources Research Center, School of Management & Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran
                3Noncommunicable Diseases (NCD) Research Center, Fasa University of Medical Sciences, Fasa, Iran
                4Student Research Committee of Fasa University of Medical Sciences, Fasa, Iran
                5Molecular Dermatology Research Center, Shiraz University of Medical Sciences, Shiraz, Iran
                Author notes
                Correspondence to: Aliasghar Karimi, Noncommunicable Diseases (NCD) Research Center, Fasa University of Medical Sciences, Fasa, Iran Telephone Number: +987153314068 Email Address : dr_aliasgharkarimi@ 123456yahoo.com
                Article
                10.22086/gmj.v0i0.995
                8343696
                34466422
                c739bb44-4bc4-4e17-a515-7cefc22192bf
                Copyright© 2018, Galen Medical Journal.

                This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License ( http://creativecommons.org/licenses/by/4.0/)

                History
                : 25 August 2017
                : 24 September 2017
                : 19 October 2018
                Page count
                Tables: 5, References: 26, Pages: 6
                Categories
                Original Article

                nurses,job,maslach,burnout,inventory,human services,persian version
                nurses, job, maslach, burnout, inventory, human services, persian version

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