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      Censored, suspended, shadowbanned: User interpretations of content moderation on social media platforms

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      New Media & Society
      SAGE Publications

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          The politics of ‘platforms’

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            Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters

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              The influence of technology anxiety on consumer use and experiences with self-service technologies

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                Author and article information

                Journal
                New Media & Society
                New Media & Society
                SAGE Publications
                1461-4448
                1461-7315
                July 18 2018
                November 2018
                May 08 2018
                November 2018
                : 20
                : 11
                : 4366-4383
                Affiliations
                [1 ]University of Southern California, USA
                Article
                10.1177/1461444818773059
                8419e887-d9d8-485d-8faa-27880cf41c4e
                © 2018

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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