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      Six sigma for service processes

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      Journal: Business Process Management Journal
      Publisher: Emerald

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          Key ingredients for the effective implementation of Six Sigma program

          Jiju Antony, Ricardo Banuelas (2002)
          Article 0 comments Cited 56 times – based on 0 reviews     Review now
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            A strategic assessment of six sigma

            T. Goh (2002)
            Article 0 comments Cited 23 times – based on 0 reviews     Review now
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              Using quality tools and techniques successfully

              R.E. McQuater, C.H. Scurr, B.G Dale … (1995)
              Article 0 comments Cited 12 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Business Process Management Journal
                Abbreviated Title: Business Process Mgmt Journal
                Publisher: Emerald
                ISSN (Print): 1463-7154
                Publication date Created: March 2006
                Publication date (Print): March 2006
                Volume: 12
                Issue: 2
                Pages: 234-248
                Article
                DOI: 10.1108/14637150610657558
                SO-VID: 7be2a7c6-35fb-4e07-8a76-3925ff89780a
                Copyright © © 2006
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                http://www.emeraldinsight.com/page/tdm

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