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      SAMU and residential care homes (EHPAD) COVID cell crisis Translated title: Cellule de crise Covid-Samu-EHPAD

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          Abstract

          The Covid-19 health crisis forced the French emergency call centers (SAMU), to quickly adapt and reorganize on a daily basis. Call centers had to come up with specific responses to all types of calls and was to be the gatekeeper of the surge in referrals of elderly patients to in-hospital emergency departments. SAMU 94 and the Health faculty of the University of Créteil, France, jointly set up an online unit dedicated to nursing homes. Feedback shows that this geriatric unit is a valuable concept and that we should not wait for a second-wave crisis to consolidate its foundations.

          Résumé

          La crise sanitaire COVID a obligé les Samu à adapter leurs organisations au jour le jour. La régulation a dû trouver des réponses spécifiques aux types d’appels et être le garant d’une juste orientation des patients âgés vers les services hospitaliers. Le Samu 94 et l’UFR santé de Créteil ont créé une cellule dédiée aux EHPAD. Le retour d’expérience montre que cette cellule est un bon concept et qu’il ne faut pas attendre un rebond de crise pour en consolider les fondements.

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          Author and article information

          Journal
          Title: Me´decine De Catastrophe, Urgences Collectives
          Publisher: Published by Elsevier Masson SAS on behalf of Société Française de Médecine de Catastrophe.
          ISSN (Print): 1279-8479
          ISSN (Electronic): 1279-8479
          Publication date PMC-release: 6 October 2020
          Publication date (Print): September 2020
          Publication date (Electronic): 6 October 2020
          Volume: 4
          Issue: 3
          Pages: 209-211
          Affiliations
          [a ]Samu 94, SMUR Mondor, AP–HP, 94000 Créteil, France
          [b ]Université Paris Est Créteil, UPEC, INSERM-IMRB CEpiA (Clinical Epidemiology and Ageing Unit), Créteil, France
          [c ]Département de Médecine Interne et Gériatrie, CHU Mondor Assistance Publique Hôpitaux de Paris AP–HP, 94010 Créteil, France
          Author notes
          [* ]Corresponding author: Samu 94, AP-HP, CHU Henri Mondor, 51, avenue du Maréchal de Lattre de Tassigny, 94000 Créteil, France.
          [1]

          The NO-FEAR (Network Of practitioners For Emergency medicAl systems and cRitical care (consortium is comprised of 18 partners, including two joint partners, from 12 countries (Austria, Belgium, France, Germany, Ireland, Israel, Italy, the Netherlands, Norway, Romania, Spain and the United Kingdom). The project is coordinated by a practitioner providing Disaster Medicine education, Università del Piemonte Orientale, Italy. The NO-FEAR partners represent a combination of practitioners, industry/SMEs, and academia. AP-HP is one of the partners. http://www.no-fearproject.eu.

          Article
          Publisher Item ID: S1279-8479(20)30093-8
          DOI: 10.1016/j.pxur.2020.07.004
          PMC ID: 7538115
          SO-VID: 784d9bc4-947b-4625-b140-a86b904401ea
          Copyright © © 2020 Published by Elsevier Masson SAS on behalf of Société Française de Médecine de Catastrophe.
          License:

          Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.

          History
          Categories
          Subject: Original Article

          Keywords: covid crisis,nursing homes,french emergency call centers (samu),crise sanitaire,covid-19,ehpad,samu
          Data availability:
          Keywords: covid crisis, nursing homes, french emergency call centers (samu), crise sanitaire, covid-19, ehpad, samu

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