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      The results of a close follow-up of trainees to gain a good blood collection practice Translated title: Rezultati detaljnog praćenja polaznika obuke u cilju podizanja kvaliteta i dobre prakse u postupku uzimanja uzoraka krvi

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          Abstract

          Background

          Phlebotomy is one of the most important steps in the preanalytical phase of a clinical laboratory process. In order to decrease phlebotomy errors, this specific procedure should be taught in detail by laboratory organizations. Our study aims to practice the training program on venous blood sampling and observe the close follow-up results.

          Methods

          In this observational study, 127 students who started their summer internship in Antalya Education and Research Hospital were given a one-day theoretical phlebotomy training in accordance with the Venous Blood Sampling Guidelines. After the theoretical training, phlebotomy applications of 10 students who were working in the field of out-patient blood sampling were observed both with and without their knowledge. A comprehensive checklist related to phlebotomy was created by the trainers in Antalya Education and Research Hospital and the observers answered each question as yes or no. For the statistical analysis, IBM SPSS Statistics 21.0 was used.

          Results

          After the theoretical education, the trainees were observed but no significant difference was found between the first and the second informed observations (p = 0.125). The students were observed three times more in the following week without their knowledge. There was a statistically significant difference between the first and the third unannounced observations (p=0.001).

          Conclusions

          In order to perform phlebotomy correctly, apart from theoretical education, a close follow-up is necessary too.

          Translated abstract

          Uvod

          Flebotomija je jedan od najvažnijih koraka u preanalitičkoj fazi kliničkog laboratorijskog procesa. Da bi se smanjile greške u flebotomiji, laboratorije treba da pruže detaljnu obuku iz ovog specifičnog postupka. Cilj naše studije je sprovođenje programa obuke o uzimanju uzoraka venske krvi i posmatranje rezultata praćenja polaznika te obuke.

          Metode

          Ova opservaciona studija je uključila 127 studenata koji su započeli letnje stažiranje u Obrazovno-istraživačkoj bolnici u Antaliji. Navedeni studenti su prošli jednodnevno teorijsko usavršavanje iz flebotomije, a u skladu sa Smernicama za uzimanje uzoraka venske krvi. Nakon teorijske obuke, sprovedeno je praćenje primene procedura uzimanja uzoraka krvi kod 10 studenata koji su uzimali uzorke krvi u dnevnoj bolnici, i to sa ili bez njihovog znanja o tome. Treneri u Obrazovno-istraživačkoj bolnici u Antaliji su sačinili sveobuhvatnu listu pitanja, a studenti su na svako pitanje odgovorili sa da ili ne. Za statističku analizu korišćen je program IBM SPSS Statistics 21.0.

          Rezultati

          Nakon teorijske nastave, sprovedena je opservacija polaznika, ali nije uočena značajna razlika između prvog i drugog puta kada su studenti obavešteni da se vrši opservacija njihovih postupaka (p = 0,125). Sledeće nedelje je provera sprovedena tri puta i to bez znanja studenata. Utvrđena je statistički značajna razlika (p = 0,001) između prvog i trećeg nenajavljenog posmatranja.

          Zaključak

          Za pravilno uzimanje uzoraka krvi, osim teorijskog obrazovanja, neophodno je i pažljivo praćenje primene naučenog.

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          Most cited references18

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          Errors in clinical laboratories or errors in laboratory medicine?

          Laboratory testing is a highly complex process and, although laboratory services are relatively safe, they are not as safe as they could or should be. Clinical laboratories have long focused their attention on quality control methods and quality assessment programs dealing with analytical aspects of testing. However, a growing body of evidence accumulated in recent decades demonstrates that quality in clinical laboratories cannot be assured by merely focusing on purely analytical aspects. The more recent surveys on errors in laboratory medicine conclude that in the delivery of laboratory testing, mistakes occur more frequently before (pre-analytical) and after (post-analytical) the test has been performed. Most errors are due to pre-analytical factors (46-68.2% of total errors), while a high error rate (18.5-47% of total errors) has also been found in the post-analytical phase. Errors due to analytical problems have been significantly reduced over time, but there is evidence that, particularly for immunoassays, interference may have a serious impact on patients. A description of the most frequent and risky pre-, intra- and post-analytical errors and advice on practical steps for measuring and reducing the risk of errors is therefore given in the present paper. Many mistakes in the Total Testing Process are called "laboratory errors", although these may be due to poor communication, action taken by others involved in the testing process (e.g., physicians, nurses and phlebotomists), or poorly designed processes, all of which are beyond the laboratory's control. Likewise, there is evidence that laboratory information is only partially utilized. A recent document from the International Organization for Standardization (ISO) recommends a new, broader definition of the term "laboratory error" and a classification of errors according to different criteria. In a modern approach to total quality, centered on patients' needs and satisfaction, the risk of errors and mistakes in pre- and post-examination steps must be minimized to guarantee the total quality of laboratory services.
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            Providing education on evidence-based practice improved knowledge but did not change behaviour: a before and after study

            Background Many health professionals lack the skills to find and appraise published research. This lack of skills and associated knowledge needs to be addressed, and practice habits need to change, for evidence-based practice to occur. The aim of this before and after study was to evaluate the effect of a multifaceted intervention on the knowledge, skills, attitudes and behaviour of allied health professionals. Methods 114 self-selected occupational therapists were recruited. The intervention included a 2-day workshop combined with outreach support for eight months. Support involved email and telephone contact and a workplace visit. Measures were collected at baseline, post-workshop, and eight months later. The primary outcome was knowledge, measured using the Adapted Fresno Test of Evidence-Based Practice (total score 0 to 156). Secondary outcomes were attitude to evidence-based practice (% reporting improved skills and confidence; % reporting barriers), and behaviour measured using an activity diary (% engaging/not engaging in search and appraisal activities), and assignment completion. Results Post-workshop, there were significant gains in knowledge which were maintained at follow-up. The mean difference in the Adapted Fresno Test total score was 20.6 points (95% CI, 15.6 to 25.5). The change from post-workshop to follow-up was small and non-significant (mean difference 1.2 points, 95% CI, -6.0 to 8.5). Fewer participants reported lack of searching and appraisal skills as barriers to evidence-based practice over time (searching = 61%, 53%, 24%; appraisal 60%, 65%, 41%). These differences were statistically significant (p = 0.0001 and 0.010 respectively). Behaviour changed little. Pre-workshop, 6% engaged in critical appraisal increasing to 18% post-workshop and 18% at follow-up. Nearly two thirds (60%) were not reading any research literature at follow-up. Twenty-three participants (20.2%) completed their assignment. Conclusion Evidence-based practice skills and knowledge improved markedly with a targetted education intervention and outreach support. However, changes in behaviour were small, based on the frequency of searching and appraisal activities. Allied health educators should focus more on post-workshop skill development, particularly appraisal, and help learners to establish new routines and priorities around evidence-based practice. Learners also need to know that behaviour change of this nature may take months, even years.
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              Joint EFLM-COLABIOCLI Recommendation for venous blood sampling

              This document provides a joint recommendation for venous blood sampling of the European Federation of Clinical Chemistry and Laboratory Medicine (EFLM) Working Group for Preanalytical Phase (WG-PRE) and Latin American Working Group for Preanalytical Phase (WG-PRE-LATAM) of the Latin America Confederation of Clinical Biochemistry (COLABIOCLI). It offers guidance on the requirements for ensuring that blood collection is a safe and patient-centered procedure and provides practical guidance on how to successfully overcome potential barriers and obstacles to its widespread implementation. The target audience for this recommendation are healthcare staff members directly involved in blood collection. This recommendation applies to the use of a closed blood collection system and does not provide guidance for the blood collection with an open needle and syringe and catheter collections. Moreover, this document neither addresses patient consent, test ordering, sample handling and transport nor collection from children and unconscious patients. The recommended procedure is based on the best available evidence. Each step was graded using a system that scores the quality of the evidence and the strength of the recommendation. The process of grading was done at several face-to-face meetings involving the same mixture of stakeholders stated previously. The main parts of this recommendation are: 1) Pre-sampling procedures, 2) Sampling procedure, 3) Post-sampling procedures and 4) Implementation. A first draft of the recommendation was circulated to EFLM members for public consultation. WG-PRE-LATAM was also invited to comment the document. A revised version has been sent for voting on to all EFLM and COLABIOCLI members and has been officially endorsed by 33/40 EFLM and 21/21 COLABIOCLI members. We encourage professionals throughout Europe and Latin America to adopt and implement this recommendation to improve the quality of blood collection practices and increase patient and workers safety.
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                Author and article information

                Contributors
                Journal
                J Med Biochem
                J Med Biochem
                JOMB
                Journal of Medical Biochemistry
                Society of Medical Biochemists of Serbia, Belgrade
                1452-8258
                1452-8266
                02 September 2020
                02 September 2020
                02 September 2020
                : 39
                : 3
                : 355-362 (pp. 355-362)
                Affiliations
                [1 ] orgnameAntalya Education and Research Hospital, Clinical Biochemistry, Antalya, Turkey
                [2 ] orgnameAntalya Education and Research Hospital, Department of Research and Development, Antalya, Turkey
                Author notes

                Correspondence to: Assoc. Prof. Dr. Güzin Aykal, Antalya Education and Research Hospital, Department of Clinical Biochemistry, Varlik, Neigborhood, Kazım Karabekir Street, Soguksu, 07100 Antalya, Turkey guzinaykal@ 123456yahoo.com

                Article
                jomb-39-3-2003355A
                10.2478/jomb-2019-0053
                7682809
                33269024
                76f9145d-f30a-4da2-9a70-6621a25b87fd
                2020 Güzin Aykal, Hatice Esen, Ayşenur Yeğin, Cemile Öz, published by CEON/CEES

                This work is licensed under the Creative Commons Attribution 4.0 License.

                History
                : 03 November 2019
                : 02 August 2019
                Categories
                Original Paper

                phlebotomy,venipuncture education,preanalytical phase,close follow-up,patient safety,flebotomija,venepunktura,preanalitička faza,pažljivo praćenje,bezbednost pacijenata

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