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      Boundary role transitions: A day-to-day approach to explain the effects of home-based telework on work-to-home conflict and home-to-work conflict

      Author(s): 1 , 1 , 1
      Publication date (Electronic):
      Journal: Human Relations
      Publisher: SAGE Publications

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          Abstract

          Does working from home on a given day complicate or rather facilitate combining work and home roles that day, why and for whom? To answer these questions, we examined how a teleworking day affects daily work-to-home conflict and daily home-to-work conflict. Based on boundary theory, we expected these relationships to be mediated by daily role transitions and moderated by employees’ preferences to protect their home(/work) domain from work(/home) interruptions. Hypotheses were tested through multilevel moderated mediation modeling using diary data collected during 14 consecutive workdays with 81 employees ( N = 678 data points). In line with our expectations, employees were found to make more work-to-home transitions (i.e. interruptions of work activities to deal with home demands during work hours) on teleworking days, which was related to lower work-to-home conflict but higher home-to-work conflict on these days. They also made more home-to-work transitions (i.e. interruptions of home activities to deal with work demands after hours) on teleworking days, which was related to more work-to-home conflict on these days. The latter effect was stronger for employees with a home protection preference. There was no moderating impact of work protection preference. Overall, employees experienced less work-to-home conflict but more home-to-work conflict on teleworking days compared to non-teleworking days.

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          The good, the bad, and the unknown about telecommuting: meta-analysis of psychological mediators and individual consequences.

          Ravi S Gajendran, David A. Harrison (2007)
          What are the positive and negative consequences of telecommuting? How do these consequences come about? When are these consequences more or less potent? The authors answer these questions through construction of a theoretical framework and meta-analysis of 46 studies in natural settings involving 12,883 employees. Telecommuting had small but mainly beneficial effects on proximal outcomes, such as perceived autonomy and (lower) work-family conflict. Importantly, telecommuting had no generally detrimental effects on the quality of workplace relationships. Telecommuting also had beneficial effects on more distal outcomes, such as job satisfaction, performance, turnover intent, and role stress. These beneficial consequences appeared to be at least partially mediated by perceived autonomy. Also, high-intensity telecommuting (more than 2.5 days a week) accentuated telecommuting's beneficial effects on work-family conflict but harmed relationships with coworkers. Results provide building blocks for a more complete theoretical and practical treatment of telecommuting. (c) 2007 APA
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            Conceptualizing and testing random indirect effects and moderated mediation in multilevel models: new procedures and recommendations.

            Daniel Bauer, Kristopher J Preacher, Karen M Gil (2006)
            The authors propose new procedures for evaluating direct, indirect, and total effects in multilevel models when all relevant variables are measured at Level 1 and all effects are random. Formulas are provided for the mean and variance of the indirect and total effects and for the sampling variances of the average indirect and total effects. Simulations show that the estimates are unbiased under most conditions. Confidence intervals based on a normal approximation or a simulated sampling distribution perform well when the random effects are normally distributed but less so when they are nonnormally distributed. These methods are further developed to address hypotheses of moderated mediation in the multilevel context. An example demonstrates the feasibility and usefulness of the proposed methods.
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              How Effective Is Telecommuting? Assessing the Status of Our Scientific Findings.

              Kristen M. Shockley, Tammy Allen, Timothy D Golden (2015)
              Telecommuting has become an increasingly popular work mode that has generated significant interest from scholars and practitioners alike. With recent advances in technology that enable mobile connections at ever-affordable rates, working away from the office as a telecommuter has become increasingly available to many workers around the world. Since the term telecommuting was first coined in the 1970s, scholars and practitioners have debated the merits of working away from the office, as it represents a fundamental shift in how organizations have historically done business. Complicating efforts to truly understand the implications of telecommuting have been the widely varying definitions and conceptualizations of telecommuting and the diverse fields in which research has taken place.Our objective in this article is to review existing research on telecommuting in an effort to better understand what we as a scientific community know about telecommuting and its implications. In so doing, we aim to bring to the surface some of the intricacies associated with telecommuting research so that we may shed insights into the debate regarding telecommuting's benefits and drawbacks. We attempt to sift through the divergent and at times conflicting literature to develop an overall sense of the status of our scientific findings, in an effort to identify not only what we know and what we think we know about telecommuting, but also what we must yet learn to fully understand this increasingly important work mode.After a brief review of the history of telecommuting and its prevalence, we begin by discussing the definitional challenges inherent within existing literature and offer a comprehensive definition of telecommuting rooted in existing research. Our review starts by highlighting the need to interpret existing findings with an understanding of how the extent of telecommuting practiced by participants in a study is likely to alter conclusions that may be drawn. We then review telecommuting's implications for employees' work-family issues, attitudes, and work outcomes, including job satisfaction, organizational commitment and identification, stress, performance, wages, withdrawal behaviors, and firm-level metrics. Our article continues by discussing research findings concerning salient contextual issues that might influence or alter the impact of telecommuting, including the nature of the work performed while telecommuting, interpersonal processes such as knowledge sharing and innovation, and additional considerations that include motives for telecommuting such as family responsibilities. We also cover organizational culture and support that may shape the telecommuting experience, after which we discuss the community and societal effects of telecommuting, including its effects on traffic and emissions, business continuity, and work opportunities, as well as the potential impact on societal ties. Selected examples of telecommuting legislation and policies are also provided in an effort to inform readers regarding the status of the national debate and its legislative implications. Our synthesis concludes by offering recommendations for telecommuting research and practice that aim to improve the quality of data on telecommuting as well as identify areas of research in need of development.
              Article 0 comments Cited 351 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Human Relations
                Abbreviated Title: Human Relations
                Publisher: SAGE Publications
                ISSN (Print): 0018-7267
                ISSN (Electronic): 1741-282X
                Publication date Created: December 2019
                Publication date (Electronic): February 15 2019
                Publication date (Print): December 2019
                Volume: 72
                Issue: 12
                Pages: 1843-1868
                Affiliations
                [1 ]KU Leuven, Belgium,
                Article
                DOI: 10.1177/0018726718823071
                SO-VID: 6bade2c4-924c-4362-bd77-d59855cddbc3
                Copyright © © 2019
                License:

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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