Construction of Pilgrim Framework-Information Seeking Based on New Norm Selection Criteria of Hajj

Abstract

The pilgrimage quota for each country is 0.1% of the total population. The demand to perform Hajj increases yearly and demands more quotas, but it is limited due to providing exemplary services and maintaining comfort for pilgrims. The selection process is challenging and informative. Upon registration, the Malaysian waiting period was between 89 and 116 years. With COVID-19 and the new norm, the waiting period will be much longer, making things worse and more ridiculous. This paper explains and proposes constructing a proper framework for fulfilling the need and selecting future candidates for Hajj in Malaysia.