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Emotional Intelligence in the Workplace: A Critical Review
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Most cited references35
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Emotional intelligence meets traditional standards for an intelligence
John Mayer, David Caruso, Peter Salovey (1999)
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A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings
Susan Jackson, Randall Schuler (1985)
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Emotional attention, clarity, and repair: Exploring emotional intelligence using the Trait Meta-Mood Scale.
Peter Salovey, John Mayer, Susan Goldman … (1995)