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      Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time

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          Customer Engagement: Conceptual Domain, Fundamental Propositions, and Implications for Research

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            Understanding Customer Experience Throughout the Customer Journey

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              When choice is demotivating: Can one desire too much of a good thing?

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                Author and article information

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                Journal
                Journal of Retailing
                Journal of Retailing
                Elsevier BV
                00224359
                March 2021
                March 2021
                : 97
                : 1
                : 116-132
                Article
                10.1016/j.jretai.2021.02.001
                47d16f3a-9176-4cb2-9742-84f123fc27ee
                © 2021

                https://www.elsevier.com/tdm/userlicense/1.0/

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