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The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings
Author(s):
Qiang Ye
,
Rob Law
,
Bin Gu
,
Wei Chen
Publication date
Created:
March 2011
Publication date
(Print):
March 2011
Journal:
Computers in Human Behavior
Publisher:
Elsevier BV
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African Journal of Empirical Research
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The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms
Chrysanthos Dellarocas
(2003)
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Customer Satisfaction and Word of Mouth
E. W. Anderson
(1998)
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Do online reviews matter? — An empirical investigation of panel data
Wenjing Duan
,
Bin-Bin Gu
,
Andrew Whinston
(2008)
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Author and article information
Journal
Title:
Computers in Human Behavior
Abbreviated Title:
Computers in Human Behavior
Publisher:
Elsevier BV
ISSN (Print):
07475632
Publication date Created:
March 2011
Publication date (Print):
March 2011
Volume
: 27
Issue
: 2
Pages
: 634-639
Article
DOI:
10.1016/j.chb.2010.04.014
SO-VID:
406aee2f-99b4-4f6b-a52b-9f58ff5ff3e3
Copyright ©
© 2011
License:
http://www.elsevier.com/tdm/userlicense/1.0/
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