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      Using Student Disconfirmation as a Measure of Classroom Effectiveness

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      Journal of Education for Business
      Informa UK Limited

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          The Nature and Determinants of Customer Expectations of Service

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            The assessment of quality in higher education: A critical review of the literature and research

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              Applying Total Quality Management to Business Education

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                Author and article information

                Journal
                Journal of Education for Business
                Journal of Education for Business
                Informa UK Limited
                0883-2323
                1940-3356
                March 1997
                March 1997
                : 72
                : 4
                : 224-229
                Article
                10.1080/08832323.1997.10116860
                3cec19d0-e4b6-415b-9c3a-f66e50af99a5
                © 1997
                History

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