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      Daily Fluctuations in Work Engagement : An Overview and Current Directions

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          Abstract

          This article presents an overview of the literature on daily fluctuations in work engagement. Daily work engagement is a state of vigor, dedication, and absorption that is predictive of important organizational outcomes, including job performance. After briefly discussing enduring work engagement, the advantages of diary research are discussed, as well as the concept and measurement of daily work engagement. The research evidence shows that fluctuations in work engagement are a function of the changes in daily job and personal resources. Particularly on the days that employees have access to many resources, they are able to cope well with their daily job demands (e.g., work pressure, negative events), and likely interpret these demands as challenges. Furthermore, the literature review shows that on the days employees have sufficient levels of job control, they proactively try to optimize their work environment in order to stay engaged. This proactive behavior is called job crafting and predicts momentary and daily work engagement. An important additional finding is that daily engagement has a reciprocal relationship with daily recovery. On the days employees recover well, they feel more engaged; and engagement during the day is predictive of subsequent recovery. Finding the daily balance between engagement while at work and detachment while at home seems the key to enduring work engagement.

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          Most cited references48

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          Diary methods: capturing life as it is lived.

          In diary studies, people provide frequent reports on the events and experiences of their daily lives. These reports capture the particulars of experience in a way that is not possible using traditional designs. We review the types of research questions that diary methods are best equipped to answer, the main designs that can be used, current technology for obtaining diary reports, and appropriate data analysis strategies. Major recent developments include the use of electronic forms of data collection and multilevel models in data analysis. We identify several areas of research opportunities: 1. in technology, combining electronic diary reports with collateral measures such as ambulatory heart rate; 2. in measurement, switching from measures based on between-person differences to those based on within-person changes; and 3. in research questions, using diaries to (a) explain why people differ in variability rather than mean level, (b) study change processes during major events and transitions, and (c) study interpersonal processes using dyadic and group diary methods.
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            A survey method for characterizing daily life experience: the day reconstruction method.

            The Day Reconstruction Method (DRM) assesses how people spend their time and how they experience the various activities and settings of their lives, combining features of time-budget measurement and experience sampling. Participants systematically reconstruct their activities and experiences of the preceding day with procedures designed to reduce recall biases. The DRM's utility is shown by documenting close correspondences between the DRM reports of 909 employed women and established results from experience sampling. An analysis of the hedonic treadmill shows the DRM's potential for well-being research.
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              WORK ENGAGEMENT: A QUANTITATIVE REVIEW AND TEST OF ITS RELATIONS WITH TASK AND CONTEXTUAL PERFORMANCE

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                Author and article information

                Journal
                epp
                European Psychologist
                Hogrefe Publishing
                1016-9040
                1878-531X
                June 3, 2014
                2014
                : 19
                : 4
                : 227-236
                Affiliations
                [ 1 ] Department of Work and Organizational Psychology, Erasmus University Rotterdam, Rotterdam, The Netherlands, and Department of Sociology and Social Policy, Lingnan University, Hong Kong, China
                Author notes
                Arnold B. Bakker, Department of Work and Organizational Psychology, Erasmus University Rotterdam, Woudestein, T12-47, P.O. Box 1738, 3000 DR Rotterdam, The Netherlands, +31 10 408 8853, bakker@ 123456fsw.eur.nl
                Article
                epp_19_4_227
                10.1027/1016-9040/a000160
                0ed19f11-fd8c-4583-8c34-34ac2828f77f
                Copyright @ 2014
                History
                : December 11, 2012
                : June 7, 2013
                Categories
                Original Articles and Reviews

                Psychology,General behavioral science
                job demands-resources model,work engagement,employee engagement,affective events,diary

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