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      Smartphone Apps for Containing the COVID-19 Pandemic in Germany: Qualitative Interview Study With Experts Based on Grounded Theory

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          Abstract

          Background

          Smartphone apps, including those for digital contact tracing (DCT), played a crucial role in containing infections during the COVID-19 pandemic. Their primary function is to generate and disseminate information to disrupt transmissions based on various events, such as encounters, vaccinations, locations, or infections. Although the functionality of these apps has been extensively studied, there is still a lack of qualitative research addressing critical issues.

          Objective

          We will demonstrate that the use of DCT presents a challenge due to the tension between continuous health monitoring and uncertainties related to transparency and user sovereignty. On one hand, DCT enables the monitoring of various risk factors, including data-based calculations of infection probabilities. On the other hand, continuous risk management is intertwined with several uncertainties, including the unclear storage of personal data, who has access to it, and how it will be used in the future.

          Methods

          We focus on the German “Corona-Warn-App” and support our argument with empirical data from 19 expert interviews conducted between 2020 and 2021. The interviews were conducted using a semistructured questionnaire and analyzed according to the principles of grounded theory.

          Results

          Our data underscores 3 dimensions: transparency, data sovereignty, and the east-west divide. While transparency is considered an essential foundation for establishing trust in the use of DCT by providing a sense of security, data sovereignty is seen as a high value during the pandemic, protecting users from an undesired loss of control. The aspect of the east-west divide highlights the idea of incorporating sociocultural values and standards into technology, emphasizing that algorithms and data-driven elements, such as distance indicators, encounters, and isolations, are also influenced by sociocultural factors.

          Conclusions

          The effective use of DCT for pandemic containment relies on achieving a balance between individual control and technological prevention. Maximizing the technological benefits of these tools is crucial. However, users must also be mindful of the information they share and maintain control over their shared data.

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          Most cited references28

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          Response to COVID-19 in Taiwan: Big Data Analytics, New Technology, and Proactive Testing

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            Discipline and Punish : The Birth of the Prison

            <b>A brilliant work from the most influential philosopher since Sartre.</b> <br><br>In this indispensable work, a brilliant thinker suggests that such vaunted reforms as the abolition of torture and the emergence of the modern penitentiary have merely shifted the focus of punishment from the prisoner's body to his soul.
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              COVID-19 immunity passports and vaccination certificates: scientific, equitable, and legal challenges

              Many governments are looking for paths out of restrictive physical distancing measures imposed to control the spread of severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). With a potential vaccine against coronavirus disease 2019 (COVID-19) many months away, 1 one proposal that some governments have suggested, including Chile, Germany, Italy, the UK, and the USA, 2 is the use of immunity passports—ie, digital or physical documents that certify an individual has been infected and is purportedly immune to SARS-CoV-2. Individuals in possession of an immunity passport could be exempt from physical restrictions and could return to work, school, and daily life. However, immunity passports pose considerable scientific, practical, equitable, and legal challenges. On April 24, 2020, WHO highlighted current knowledge and technical limitations, advising “[t]here is currently no evidence that people who have recovered from COVID-19 and have antibodies are protected from a second infection…[a]t this point in the pandemic, there is not enough evidence about the effectiveness of antibody-mediated immunity to guarantee the accuracy of an ‘immunity passport’”. 3 In a follow-up tweet, WHO clarified that it is expected that infection with SARS-CoV-2 will result in some form of immunity. 4 Caution is warranted about how population level serology studies and individual tests are used. It is not yet established whether the presence of detectable antibodies to SARS-CoV-2 confers immunity to further infection in humans and, if so, what amount of antibody is needed for protection or how long any such immunity lasts. 3 Data from sufficiently representative serological studies will be important for understanding the proportion of a population that has been infected with SARS-CoV-2. These data might inform decisions to ease physical distancing restrictions at the community level, provided that they are used in combination with other public health approaches. 5 The use of seroprevalence data to inform policy making will depend on the accuracy and reliability of tests, particularly the number of false-positive and false-negative results, and requires further validation. 6 At the individual level, this reliability could have public health ramifications: a false-positive result might lead to an individual changing their behaviour despite still being susceptible to infection, potentially becoming infected, and unknowingly transmitting the virus to others. Individual-targeted policies predicated on antibody testing, such as immunity passports, are not only impractical given these current gaps in knowledge and technical limitations, but also pose considerable equitable and legal concerns, even if such limitations are rectified. Immunity passports would impose an artificial restriction on who can and cannot participate in social, civic, and economic activities and might create a perverse incentive for individuals to seek out infection, especially people who are unable to afford a period of workforce exclusion, compounding existing gender, race, ethnicity, and nationality inequities. 7 Such behaviour would pose a health risk not only to these individuals but also to the people they come into contact with. In countries without universal access to health care, those most incentivised to seek out infection might also be those unable or understandably hesitant to seek medical care due to cost and discriminatory access. 8 Such incentives must be understood in the context of the pressure governments might face from businesses seeking to adopt policies that return employees to the workforce, with corporate entities being the beneficiaries of the immunocapital of workers. 9 Furthermore, immunity passports risk alleviating the duty on governments to adopt policies that protect economic, housing, and health rights across society by providing an apparent quick fix. © 2020 Reuters/Andrew Kelly 2020 Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active. Like all such privileges administered by a government, immunity passports would be ripe for both corruption and implicit bias. Existing socioeconomic, racial, and ethnic inequities might be reflected in the administration of such certification, governing who can access antibody testing, who is front of the queue for certification, and the burden of the application process. By replicating existing inequities, use of immunity passports would exacerbate the harm inflicted by COVID-19 on already vulnerable populations. The potential discriminatory consequences of immunity passports might not be expressly addressed by existing legal regimes, because immunity from disease (or lack thereof) as a health status is a novel concept for legal protections, despite historical examples of the discriminatory impacts of immunoprivilege such as with yellow fever in New Orleans during the 19th century. 9 Depending on the jurisdiction, anti-discrimination laws might cover health status generally as a protected class, and also those for whom infection poses disproportionate risk—eg, older individuals, people who are pregnant, individuals with disabilities, or those with comorbidities. This inequity is not a consequence that can be legislated out of existence: adopting laws that prevent discrimination on the basis of immune status is incongruous with a process expressly intended to privilege socioeconomic participation according to such status. Under international human rights law, states have obligations to prevent discrimination, while also taking steps to progressively achieve the full realisation of social and economic rights. 10 Immunity passports would risk enshrining such discrimination in law and undermine the right to health of individuals and the population through the perverse incentives they create. When larger scale international travel recommences, countries might require travellers to provide evidence of immunity as a condition of entry. Under the International Health Regulations (2005) (IHR), states can implement health measures that “achieve the same or greater level of health protection than WHO recommendations”; however, such measures must have a health rationale, be non-discriminatory, consider the human rights of travellers, and not be more restrictive of international traffic than reasonably available alternatives. 11 Given current uncertainties about the accuracy and interpretation of individual serology testing, immunity passports are unlikely to satisfy this health rationale evidentiary burden 12 and are inconsistent with the WHO recommendations against interference with international travel that were issued when the WHO Director-General declared COVID-19 a Public Health Emergency of International Concern (PHEIC). 13 Given the discriminatory impact of immunity passports, any changes to WHO's recommendations should be considered in the context of the IHR's human rights protections. Immunity passports have been compared to international certificates of vaccination, such as the “Carte Jaune” for yellow fever. 14 However, there are significant differences between the two types of documents, occasioning fundamentally different burdens on individuals' health risk and bodily integrity, the public health risk, and an individual's capacity to consent and control. The main distinction between the two is the nature of the incentive. Vaccination certificates incentivise individuals to obtain vaccination against the virus, which is a social good. By contrast, immunity passports incentivise infection. Under the IHR, states can require travellers to provide vaccination certificates, but this is limited to specific diseases expressly listed in Annex 7, which currently only includes yellow fever, and if included in WHO recommendations, such as those issued following the declaration of a PHEIC as is the case for polio. 11 Once, and if, a vaccine is developed, COVID-19 vaccination certificates could be included in revised WHO recommendations for the COVID-19 PHEIC, while member states could consider requesting standing recommendations or revising the IHR's Annex 7 for the longer term. Until a COVID-19 vaccine is available, and accessible, which is not guaranteed, the way out of this crisis will be built on the established public health practices of testing, contact tracing, quarantine of contacts, and isolation of cases. The success of these practices is largely dependent on public trust, solidarity, and addressing—not entrenching—the inequities and injustices that contributed to this outbreak becoming a pandemic.
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                Author and article information

                Contributors
                Journal
                J Med Internet Res
                J Med Internet Res
                JMIR
                Journal of Medical Internet Research
                JMIR Publications (Toronto, Canada )
                1439-4456
                1438-8871
                2023
                20 October 2023
                : 25
                : e45549
                Affiliations
                [1 ] Faculty of Social Sciences Georg-August-University Göttingen Göttingen Germany
                [2 ] Faculty of Medicine Ruhr-University Bochum Bochum Germany
                [3 ] Faculty of Health University of Witten/Herdecke Witten Germany
                [4 ] Joint Faculty of Health Sciences Brandenburg University of Potsdam Potsdam Germany
                Author notes
                Corresponding Author: Dennis Krämer dennis.kraemer@ 123456uni-goettingen.de
                Author information
                https://orcid.org/0000-0001-7833-4068
                https://orcid.org/0009-0007-1261-1502
                https://orcid.org/0009-0009-8054-1002
                https://orcid.org/0000-0002-4039-5778
                https://orcid.org/0000-0002-0148-6431
                https://orcid.org/0000-0002-5014-4593
                Article
                v25i1e45549
                10.2196/45549
                10625078
                37862068
                02f71f77-e186-44a8-92fa-7c6097a83267
                ©Dennis Krämer, Elisabeth Brachem, Lydia Schneider-Reuter, Isabella D'Angelo, Jochen Vollmann, Joschka Haltaufderheide. Originally published in the Journal of Medical Internet Research (https://www.jmir.org), 20.10.2023.

                This is an open-access article distributed under the terms of the Creative Commons Attribution License ( https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on https://www.jmir.org/, as well as this copyright and license information must be included.

                History
                : 6 January 2023
                : 31 May 2023
                : 8 September 2023
                : 27 September 2023
                Categories
                Original Paper
                Original Paper

                Medicine
                corona-warn-app,covid-19 pandemic,ehealth,germany,health technology,mobile phone,qualitative research,sovereignty,transparency

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