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      Indicadores de monitorização e desempenho nas unidades de saúde familiar e os Objetivos do Desenvolvimento Sustentável na saúde (ODS 3): uma análise comparada em Portugal no período de 2013-2018 Translated title: Monitoring and performance indicators in family health units and the objectives of Sustainable Development Goals (SDG 3) in health: a comparative analysis in Portugal in the 2013-2018 period

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          Abstract

          Resumo É considerável a escala da transformação necessária para alcançar todos os Objetivos de Desenvolvimento Sustentável (ODS). O terceiro ODS (ODS3), explicitamente, está relacionado com a saúde, visando assegurar vidas saudáveis e bem-estar para todos, em todas as idades. Os Cuidados de Saúde Primários (CSP), neste contexto, constituem a espinha dorsal de um sistema de saúde que pode melhorar a saúde das pessoas, reduzir a despesa e diminuir as desigualdades. Uma forte orientação do sistema para os CSP deve ser temporalmente estável, desde a sua reformulação. Esta análise utiliza o estudo de caso instrumental. Este tipo de estudo de caso oferece a oportunidade de aprender sobre os acontecimentos. Analisamos e debatemos 13 indicadores, comparando ao longo do tempo, os resultados obtidos pela tipologia de unidades de saúde existentes em Portugal: USF-A, USF-B, UCSP, UCSP-M. Os resultados demonstrados são discrepantes, quando se comparam as USF e as UCSP e podem contribuir para o aprofundamento das desigualdades de acesso. Este é um problema que se relaciona com a governação clínica e não com o modelo de unidade de saúde. O empoderamento das coordenações e a melhoria de eficácia da gestão intermédia é aqui fundamental.

          Translated abstract

          Abstract The scale of transformation required to achieve all Sustainable Development Goals (SDGs) is considerable. The third SDG (SDG3) is explicitly health-related to ensure healthy lives and well-being for all, at all ages. Primary care (PHC), in this context, is the backbone of a health system that can improve people’s health, reduce spending and inequalities. A robust system orientation towards PHC must be temporally stable since its reformulation. This analysis uses an instrumental case study. This type of case study provides the opportunity to learn about events. We analyzed and debated 13 indicators, comparing over time, the results obtained by the type of Portuguese health units: USF-A, USF-B, UCSP, UCSP-M. The results show some discrepancies when comparing USFs and UCSPs and may contribute to the deterioration of access inequalities. This is a problem related to clinical governance and not the health unit model. Empowering coordination and improving the effectiveness of middle management is crucial.

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              Paying for performance and the social relations of health care provision: an anthropological perspective.

              Over the past decade, the use of financial incentive schemes has become a popular form of intervention to boost performance in the health sector. Often termed "paying for performance" or P4P, they involve "…the transfer of money or material goods conditional upon taking a measurable action or achieving a predetermined performance target" (Eldridge & Palmer, 2009, p.160). P4P appear to bring about rapid improvements in some measured indicators of provider performance, at least over the short term. However, evidence for the impact of these schemes on the wider health system remains limited, and even where evaluations have been positive, unintended effects have been identified. These have included: "gaming" the system; crowding out of "intrinsic motivation"; a drop in morale where schemes are viewed as unfair; and the undermining of social relations and teamwork through competition, envy or ill feeling. Less information is available concerning how these processes occur, and how they vary across social and cultural contexts. While recognizing the potential of P4P, the authors argue for greater care in adapting schemes to particular local contexts. We suggest that insights from social science theory coupled with the focused ethnographic methods of anthropology can contribute to the critical assessment of P4P schemes and to their adaptation to particular social environments and reward systems. We highlight the need for monitoring P4P schemes in relation to worker motivation and the quality of social relations, since these have implications both for health sector performance over the long term and for the success and sustainability of a P4P scheme. Suggestions are made for ethnographies, undertaken in collaboration with local stakeholders, to assess readiness for P4P; package rewards in ways that minimize perverse responses; identify process variables for monitoring and evaluation; and build sustainability into program design through linkage with complementary reforms. Copyright © 2012 Elsevier Ltd. All rights reserved.
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                Author and article information

                Journal
                csc
                Ciência & Saúde Coletiva
                Ciênc. saúde coletiva
                ABRASCO - Associação Brasileira de Saúde Coletiva (Rio de Janeiro, RJ, Brazil )
                1413-8123
                1678-4561
                April 2020
                : 25
                : 4
                : 1221-1232
                Affiliations
                [1] Lisboa orgnameAssessoria ao Conselho Diretivo da Administração Regional de Saúde de Lisboa e Vale do Tejo Portugal ricardo.monteiro.baltazar@ 123456gmail.com
                Article
                S1413-81232020000401221 S1413-8123(20)02500401221
                10.1590/1413-81232020254.31422019
                f146a4d4-7d5b-42bb-8507-e7b41c817a2f

                This work is licensed under a Creative Commons Attribution 4.0 International License.

                History
                : 25 October 2019
                : 08 November 2019
                Page count
                Figures: 0, Tables: 0, Equations: 0, References: 34, Pages: 12
                Product

                SciELO Brazil

                Categories
                Artigo

                Cuidados de saúde primários,Monitorização,Pagamento por desempenho,Portugal,Primary health care,Monitoring,Pay for performance

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