Unraveling the black box of job crafting interventions: A systematic literature review and future prospects

Abstract

This article offers a systematic review of empirical research intending to identify and categorise the types of existing job crafting interventions (JCIs). It highlights a range of substantial features, including methodological characteristics, intervention design and delivery characteristics, and resultant outcomes. It also attempts to uncover the mechanisms through which the interventions operate and boundary conditions determining intervention strength. Based on the results, the authors provide a conceptual framework synthesising conclusions from existing works and establish that stimulating job crafting behaviors through interventions positively impacts an array of significant outcomes. It further proposes theoretically driven recommendations for empirical and theoretical advancements in the JCI literature, accentuating the processes whereby JCIs are predicted to address contemporary workplace issues and trends.