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      Factors influencing users' adoption and use of conversational agents: A systematic review

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          Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

          Fred D. Davis (1989)
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            A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies

            Viswanath Venkatesh, Fred D. Davis (2000)
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              Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology

              Venkatesh, Thong, Xu (2012)
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                Author and article information

                Contributors
                Erin Chao Ling: (View ORCID Profile)
                Iis Tussyadiah: (View ORCID Profile)
                Aarni Tuomi: (View ORCID Profile)
                Jason Stienmetz: (View ORCID Profile)
                Athina Ioannou: (View ORCID Profile)
                Journal
                Title: Psychology & Marketing
                Abbreviated Title: Psychology & Marketing
                Publisher: Wiley
                ISSN (Print): 0742-6046
                ISSN (Electronic): 1520-6793
                Publication date Created: July 2021
                Publication date (Electronic): April 08 2021
                Publication date (Print): July 2021
                Volume: 38
                Issue: 7
                Pages: 1031-1051
                Affiliations
                [1 ]Department of Logistics, Marketing, Hospitality, and Analytics, Huddersfield Business School University of Huddersfield Huddersfield UK
                [2 ]School of Hospitality and Tourism Management University of Surrey Guildford UK
                [3 ]Hospitality Business Competence Area Haaga‐Helia University of Applied Sciences Helsinki Finland
                [4 ]Department of Tourism and Service Management MODUL University Vienna Vienna Austria
                Article
                DOI: 10.1002/mar.21491
                SO-VID: a74f65b6-e998-44cc-a5b6-0bce5780edb5
                Copyright © © 2021
                License:

                http://onlinelibrary.wiley.com/termsAndConditions#vor

                http://doi.wiley.com/10.1002/tdm_license_1.1

                History

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