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      Development and pilot testing of an interprofessional patient-centered team training programme in medical rehabilitation clinics in Germany: a process evaluation

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          Abstract

          Background

          Interprofessional teamwork is considered to be a key component of patient-centred treatment in healthcare, and especially in the rehabilitation sector. To date, however, no interventions exist for improving teamwork in rehabilitation clinics in Germany. A team training programme was therefore designed that is individualised in content but standardised regarding methods and process. It is clinic specific, task related, solution focused and context oriented. The aim of the study was to implement and evaluate this training for interprofessional teams in rehabilitation clinics in Germany.

          Methods

          The measure consists of a training of a varying number of sessions with rehabilitation teams that consists of four distinct phases. Those are undergone chronologically, each with clinic-specific contents. It was implemented between 2013 and 2014 in five rehabilitation clinics in Germany and evaluated by the participants via questionnaire ( n = 52).

          Results

          Staff in three clinics evaluated the programme as helpful, in particular rating moderation, discussions and communication during the training positively. Staff in the remaining two clinics rated it as not very or not helpful and mentioned long-term structural problems or a lack of need for team training as a reason for this.

          Conclusions

          The team training is applicable and accepted by staff. It should, however, be tested in a greater sample and compared with a control group. Processes should be studied in more detail in order to determine what differentiates successful from non-successful interventions and the different requirements each of these might have.

          Electronic supplementary material

          The online version of this article (doi:10.1186/s12909-017-0960-x) contains supplementary material, which is available to authorized users.

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          Most cited references44

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          Teamwork and patient safety in dynamic domains of healthcare: a review of the literature.

          T. Manser (2009)
          This review examines current research on teamwork in highly dynamic domains of healthcare such as operating rooms, intensive care, emergency medicine, or trauma and resuscitation teams with a focus on aspects relevant to the quality and safety of patient care. Evidence from three main areas of research supports the relationship between teamwork and patient safety: (1) Studies investigating the factors contributing to critical incidents and adverse events have shown that teamwork plays an important role in the causation and prevention of adverse events. (2) Research focusing on healthcare providers' perceptions of teamwork demonstrated that (a) staff's perceptions of teamwork and attitudes toward safety-relevant team behavior were related to the quality and safety of patient care and (b) perceptions of teamwork and leadership style are associated with staff well-being, which may impact clinician' ability to provide safe patient care. (3) Observational studies on teamwork behaviors related to high clinical performance have identified patterns of communication, coordination, and leadership that support effective teamwork. In recent years, research using diverse methodological approaches has led to significant progress in team research in healthcare. The challenge for future research is to further develop and validate instruments for team performance assessment and to develop sound theoretical models of team performance in dynamic medical domains integrating evidence from all three areas of team research identified in this review. This will help to improve team training efforts and aid the design of clinical work systems supporting effective teamwork and safe patient care.
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            A THEORY OF TEAM COACHING.

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              Does team training work? Principles for health care.

              Teamwork is integral to a working environment conducive to patient safety and care. Team training is one methodology designed to equip team members with the competencies necessary for optimizing teamwork. There is evidence of team training's effectiveness in highly complex and dynamic work environments, such as aviation and health care. However, most quantitative evaluations of training do not offer any insight into the actual reasons why, how, and when team training is effective. To address this gap in understanding, and to provide guidance for members of the health care community interested in implementing team training programs, this article presents both quantitative results and a specific qualitative review and content analysis of team training implemented in health care. Based on this review, we offer eight evidence-based principles for effective planning, implementation, and evaluation of team training programs specific to health care.
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                Author and article information

                Contributors
                0049 761 203-5515 , sonja.becker@mps.uni-freiburg.de
                mirjam.koerner@mps.uni-freiburg.de
                chri.mueller@bagss.de
                corinna.lippenberger@gmail.com
                M.Rundel@celenus-kliniken.de
                lin_zimmermann@yahoo.de
                Journal
                BMC Med Educ
                BMC Med Educ
                BMC Medical Education
                BioMed Central (London )
                1472-6920
                14 July 2017
                14 July 2017
                2017
                : 17
                : 120
                Affiliations
                [1 ]GRID grid.5963.9, Medical Psychology and Medical Sociology, Medical Faculty, , University of Freiburg, ; Hebelstraße 29, 79104 Freiburg, Germany
                [2 ]ISNI 0000 0001 2167 7588, GRID grid.11749.3a, , Saarland University of Cooperative Education in Health Care and Welfare, ; Saarbrücken, Germany
                [3 ]Celenus Kliniken GmbH, Offenburg, Germany
                [4 ]Moving-Concept, Freiburg, Germany
                Author information
                http://orcid.org/0000-0001-5648-2668
                Article
                960
                10.1186/s12909-017-0960-x
                5512750
                28705207
                369a445b-e6b3-4210-a750-7c55971d5880
                © The Author(s). 2017

                Open AccessThis article is distributed under the terms of the Creative Commons Attribution 4.0 International License ( http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver ( http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.

                History
                : 23 August 2016
                : 4 July 2017
                Funding
                Funded by: German Federal Ministry of Research and Education
                Award ID: 01GX1024
                Funded by: German Statutory Pension Insurance Scheme
                Award ID: 01GX1024
                Categories
                Research Article
                Custom metadata
                © The Author(s) 2017

                Education
                interprofessional,teamwork,team training,process evaluation,chronic care,rehabilitation
                Education
                interprofessional, teamwork, team training, process evaluation, chronic care, rehabilitation

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